CMI Level 3 Certificate in First Line Management Certificate
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CMI Level 3 Certificate in First Line Management Certificate

City of Glasgow College

Developed for supervisors and first line managers who have operational responsibility for a defined area of activity, this qualification gives junior managers the communication and motivational skills to help improve operational efficiency.  A more extensive qualification, our Level 3 Certificate in First Line Management gives you a broader knowledge of effective management skills while focusing on the specific management areas appropriate to you and your workplace.

The course is delivered via 10 workshop sessions (1600-2000 hrs) plus online/self-study.  Delivered one session per fortnight over a 5 month period.


You will receive free Affiliate membership of the CMI for the duration of your course.   This will give access to a wide variety of benefits including online support via ManagementDirect.

ManagementDirect is packed with content, including:

  • E-learning modules - from developing a management style to the principles of project management.
  • Leader videos - experts talk about overcoming real-life management issues.
  • Thinkers - summaries of the ideas of major theorists to help problem-solving.
  • Interactive scenarios - what decisions would you make on these management challenges?
  • Published articles - a database of articles from Professional Manager.
  • Checklists - hundreds of practical tick lists of activities to ensure a best practice approach.
  • E-journals - thousands of journals, publications and research documents offering latest industry insight.
  • Document outlines and research summaries on key business initiatives such as devising a marketing plan.

Further details on the benefits of membership can be found here.

Certificate Award
950 Start
Part-time Study Mode

Entry Requirements For This Course

Minimum age of entry is 19.

Although CMI does not specify entry requirements for this qualification candidates should have sufficient capability to complete a programme of study and assessments at CMI Level 3. 

You should have a good standard of spoken and written English.

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